PCS Announces Promotion of Morgan Shafer to Assistant Operations Manager – Last Mile

PCS Announces Promotion of Morgan Shafer to Assistant Operations Manager - Last Mile

Press/Media Release

Sam Butler
Vice President, Professional Courier Services
124 Lyon St. NW Grand Rapids, MI 49503

Grand Rapids, Michigan | Wednesday, June 5, 2023

PCS is thrilled to announce the promotion of Morgan Shafer to the position of Assistant Operations Manager – Last Mile. Morgan’s journey with PCS began in 2023 when she joined as a driver. Through her dedicated and hard work, she quickly stood out as a high-performer within the company. Within six months, Morgan was promoted to Operations Supervisor, showcasing her exceptional abilities and commitment to excellence. Recognizing her potential and contributions, PCS created the new role of Assistant Operations Manager – Last Mile almost a year later to ensure their steadfast investment in her as a professional.

Zach Miller, Final Mile Operations Manager, highlighted Morgan’s impact, stating, “Morgan has made an impact at PCS the very moment she walked through the door. Her presence is charming and cheery, and her work ethic is unmatched. She sets the tone for the work day and holds a high standard of quality.”

Morgan’s ability to inspire and lead her team has been evident from the start. “Her employees love and respect her, which is a rare combination in a management role,” Zach continued. “She continues to elevate procedures and is motivated to break through bottlenecks and obstacles. She is absolutely dedicated to pushing PCS to new heights.”

“Morgan has been an invaluable asset to the team from the very beginning,” said Sam Butler, Vice President. “Her meticulous attention to detail and exceptional leadership skills have earned her the trust and respect of everyone in the division. We are excited to see her continue to grow and excel in her new role as Assistant Operations Manager.”

Morgan’s attention to detail, leadership skills, and unwavering dedication have been instrumental in driving the success of the Last Mile operations. She has consistently demonstrated a deep understanding of PCS’s processes and has played a key role in enhancing their service quality and efficiency.

PCS is proud to have Morgan Shafer as part of the leadership team and looks forward to her continued contributions. Please join in congratulating Morgan on her well-deserved promotion!


About Professional Courier Services: Professional Courier Services (PCS) is Michigan’s leading last-mile delivery service provider. PCS serves 68 counties, has delivered over 3 million packages in four decades, and has a delivery fleet of 27 vehicles. Courier services include expedited freight, medical, legal and court services, lab & specimen, pharmaceutical, banking & real estate, B2B custom solutions, warehousing and cross dock, white glove delivery and more. PCS is based in Grand Rapids, MI and is located at 124 Lyon Street NW, Grand Rapids, MI 49503.

To get in touch with us and learn more about our  Courier Network, reach out to us today at dispatch@pcscourier.com or call our offices at 616-451-4445


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